Contact Us
We are committed to providing exceptional customer support to all our players across the United Kingdom. Our dedicated support team is available through multiple channels to assist with account queries, technical issues, payment concerns, and responsible gambling guidance in compliance with UKGC regulations.
Customer Support Channels
Choose the most convenient method to reach our professional support team:
| Contact Method | Availability | Response Time |
|---|---|---|
| Live Chat | 24/7 | Instant |
| Email Support | 24/7 | Within 2 hours |
| Telephone | Daily 08:00-24:00 GMT | Immediate |
Contact Information
Email: [email protected]
Phone: +44 20 7946 0958
- Have your account details ready when contacting support
- Provide clear description of your enquiry or issue
- Include relevant transaction references if applicable
Our multilingual support team handles enquiries regarding account management, deposits, withdrawals, bonus terms, and responsible gambling tools. All communications are handled confidentially in accordance with UK data protection standards.
Last updated: January 22, 2026